Shipping Policy
Last updated: July 31, 2026
Thank you for shopping with The Doodle Society. We carefully prepare every order so your items arrive safely and ready to wear.
Where We Ship
The Doodle Society currently ships to addresses within Canada.
We do not currently offer international shipping. As The Doodle Society grows, additional shipping destinations may become available.
Order Processing
Orders are processed after payment has been successfully completed.
Processing times may vary during product launches, limited-edition releases, holidays, and periods of high order volume. Once your order has shipped, you will receive a confirmation email with available tracking information.
Orders placed on weekends or statutory holidays will begin processing on the next business day.
Shipping Rates
Shipping fees are calculated and displayed during checkout before you complete your purchase.
Shipping costs may vary depending on:
- Your delivery address
- The size and weight of your order
- The shipping method available
- Current carrier rates
Any applicable taxes will also be displayed during checkout.
Estimated Delivery Times
Delivery times depend on your location and the shipping carrier.
Any delivery estimate provided during checkout or in your shipping confirmation is an estimate only. Delivery dates are not guaranteed and may be affected by weather, holidays, carrier delays, service interruptions, or other circumstances outside our control.
Order Tracking
When tracking is available, you will receive a tracking number by email after your order has shipped.
Please allow some time for the carrier’s tracking system to update after receiving your shipping confirmation.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please contact us as soon as possible if you notice an error in your shipping information. We will do our best to update the address before the order ships, but changes cannot be guaranteed once processing has started.
The Doodle Society is not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Delayed, or Damaged Packages
If your package appears to be delayed, please review the tracking information and contact the shipping carrier for an update.
If your package arrives damaged or you believe it has been lost, please contact The Doodle Society and provide:
- Your order number
- Your full name
- A description of the issue
- Photographs of damaged packaging or products, where applicable
We will review the situation and help determine the appropriate next steps.
Multiple Shipments
Items from the same order may occasionally be shipped separately. When this happens, you may receive more than one shipping confirmation or tracking number.
Contact Us
For questions about shipping or an existing order, please contact us through our contact page.
Please include your order number so we can assist you more efficiently.